OUR PROCESS

Our priority is to help HME business owners maximize revenue from our proven resupply model, while providing the highest standard of customer service possible. Our proactive approach is unparalleled in this market, and it has played an essential role in the client's patient satisfaction and retention. As a fast-growing company, Revsuppliance provides solutions that DME owners are so desperately seeking, or realizing that they don't have the means to execute on their own. We are a one-stop-shop including: patient contact, order generating, packing, shipping, follow-up and compliance procedures. Our software and service allows you to run your resupply effectively from the start!

 

How do we maximize your revenue?

As an HME company in an increasingly competitive market, it is becoming more and more important to seek ways to improve your bottom line, while also improving patient care and retention. Our proven resupply model generates the client new revenue while also increasing recurring revenues, simply by placing their patients on the recommended replacement schedule.

 

Based on Medicare and private insurance allowables, patients should be changing out their supplies much more frequently than most actually do. They either aren't educated, or they just forget. We created a proactive system of 'traking' patients based on the recommended replacement schedule. We contact them to remind them to change their supplies, confirm the next shipment, and educate them on the details. By fully implementing the replacement schedule, patients are receiving better care, there is improved compliance and satisfaction, and the client maximizes on the resupply revenue.

SUPPLY TRAK

» Patients are called and shipped supplies every month

» Patients are contacted 14 days prior to next shipment for approval to ship, and to remind patients to change their filter and cushion

» Recommended for the well-insured that have little to no out-of-pocket cost

CALL TRAK

» Client & patient choose how often patient is to be contacted

» Patient can choose to be contacted every 30, 90, 180, or 360 days

» Recommended for traditionally insured, under insured, or uninsured patients that want control of their financial exposure

SHIPPING

» We manage your inventory through our "just-in-time" software to reduce your on-hand needs to new set ups only. 

» Orders are generated 2 weeks prior to the shipment date to allow time for insurance verification, prior authorizations, or changes. 

» We ship your patients' supplies directly from our on-site warehouse.

» Our clients can view their patients' shipments directly on our web-based software and bill directly from Shipment History.

» Every shipment comes with FREE delivery confirmation, guaranteeing compliance. Each shipment is assigned a tracking number by the USPS and archived in our software for up to 7 years.

» Each shipment goes through a thorough 3-step process to ensure accuracy for HIPPA compliance.

» Our shipment accuracy rate is greater than 99.5%.