Services

Our proven resupply model aims to help HME business owners maximize revenue while providing the highest standards of customer service. We have an unparalleled, proactive approach that is essential in our clients’ patient satisfaction and retention rates. Our software and services allow you to run your resupply efficiently from the start.

As a fast-growing company, Revsuppliance provides solutions that durable medical equipment (DME) owners desperately need but can’t execute on their own. We are a one-stop shop that includes patient contact, order generating, packing, shipping, follow-up, and compliance procedures.

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How do we maximize your revenue?

As an HME company in an increasingly competitive market, it is becoming more and more important to improve patient care and retention. Our proven resupply model helps with both new and recurring revenues, simply by placing clients’ patients on the recommended replacement schedule. Patients should change their supplies frequently based on Medicare and private insurance allowables. Those that don’t are either not properly educated or have forgotten to do so.

This is why we created a proactive “Traking” system for patients based on recommended replacement schedules. We contact them to remind them to change their supplies, confirm the next shipment, and educate them on the details. By fully implementing the replacement schedule, patients receive better care and suppliers improve compliance, patient satisfaction, and resupply revenue.

  • Client and patient choose how often the patient should be contacted
  • Patient can choose to be contacted every 30, 90, 180, or 360 days
  • Recommended for the traditionally insured, underinsured, or uninsured patients who want to control their financial exposure
  • We manage your inventory through our "just in time" software to reduce your on-hand needs to new setups only
  • Orders are generated 2 weeks prior to the shipment date to allow time for insurance verification, prior authorizations, or changes
  • We ship your patients' supplies directly from our on-site warehouse
  • Clients can view their patients' shipments directly on our web-based software and bill directly from their Shipment History
  • Every shipment includes a FREE delivery confirmation, guaranteeing compliance
  • Every shipment is assigned a tracking number by the USPS that is archived in our software for up to 7 years
  • Every shipment goes through a thorough 3-step process to ensure HIPAA compliance
  • Our shipment accuracy rate is greater than 99.5%.